What do I enter in the basic settings?
| Field | Details |
|---|---|
| 「ポップアップ名」 (Popup name) | A name to tell popups apart in the admin (required, up to 60 characters). Customers do not see it. |
| 「画像」 (Image) | The banner image to show (required). Upload a JPG, PNG, GIF, or WebP image up to 2MB. Uploaded images are saved in Content > Files in Shopify. |
| 「代替テキスト（alt）」 (Alt text) | A description that conveys the content even when the image can't be seen (optional, up to 125 characters). |
| 「遷移先リンク」 (Link URL) | Where shoppers go after clicking (optional). Enter a URL that starts with http or https, or a store path that starts with /. If left empty, clicking does not go anywhere. |
| 「リンクの開き方」 (Link behavior) | Choose 「同じタブで開く」 (Open in the same tab, the default) or 「新しいタブで開く」 (Open in a new tab). |
| 「バナー横幅」 (Banner width) and 「縦横比」 (Aspect ratio) | Set the width from 120 to 800px (default 320px), and choose an aspect ratio of 1:1, 4:3, 3:4, 16:9, or 9:16 (default 4:3). The height is calculated automatically, and the image is cropped at the edges to fit the chosen ratio. On narrow screens such as smartphones, the popup shrinks automatically to at most 90% of the screen width. |
Where can it be shown?
You can choose from 5 positions: center, bottom right, bottom left, top right, and top left. The overlay, which darkens the background, can be set only when you choose center, and clicking the overlay also closes the popup. Besides the close button (×), the Esc key on the keyboard also closes it. The preview on the edit page shows the chosen position, image, width, and aspect ratio. Choose a position and size that does not hide important buttons or content.
Which one is shown when there are several?
Of the popups that match the display conditions, only the one with the highest priority is shown. Priority is a number from 1 to 999: the smaller the number, the higher the priority. If the numbers are the same, the popup updated most recently wins. On the list page, the popup that is first in the delivery order has a 「表示1位」 (Shown first) badge.
Saving on the edit page counts as an update, and so does switching a popup active or inactive on the list page. So among popups with the same priority, the one you saved or switched last comes first. Popups with different priority numbers do not change order. To fix the order, give them different priority numbers.
When should I use active and inactive?
Set popups you want to deliver to active, and popups that are in preparation or finished to inactive. New popups are created as 「無効」 (Inactive). You can change the status on the edit page or from the row menu (⋯) on the list page. The row menu also lets you duplicate and delete popups. You can edit settings while a popup is inactive. The number of popups you can make active depends on your plan, and trying to go over the limit shows an error. If you have more active popups than your plan allows, the ones with higher priority are delivered. The status column on the list page shows 「配信中」 (Live), 「期間外」 (Outside period), 「上限超過で停止中」 (Paused: over limit), 「プラン制限で停止中」 (Paused by plan limits), or 「無効」 (Inactive). Popups that are active but outside their display period, over the active limit, or using settings not available on your current plan are not delivered.