How can I set when a popup appears?

「ページ読み込み直後」 (Right after page load)
Shows the popup right after the page opens.
「ページ読み込みから指定秒数後」 (A set number of seconds after page load)
Shows the popup once the set number of seconds (0 to 120) has passed after the page opens.
「指定の割合までスクロールした時」 (When scrolled to a set percentage)
Shows the popup when the visitor scrolls 25%, 50%, or 75% of the way down the page. Available on Basic and above.
「ページを離れようとした時（PCのみ）」 (When about to leave the page, PC only)
Shows the popup when the mouse pointer moves out past the top edge of the screen on a PC. It may also appear from mouse movement right after the page opens. It does not work on touch devices such as smartphones. Available on Pro.

You can choose only one trigger. The popup is shown only when the trigger, pages, device, display period, and display limit conditions are all met.

Which pages can I target?

You can choose all pages, home page only, product pages, collection pages, cart page, or URL path targeting. On Basic and above, for product pages you can choose 「特定の商品」 (Specific products) or 「特定のコレクションの商品」 (Products in specific collections). 「特定のコレクションの商品」 (Products in specific collections) shows the popup on the pages of products in the collections you choose, not on the collection pages themselves. With URL path targeting, enter one path per line (for example, /collections/sale) in 「URLパス(1行に1つ)」 (URL paths, one per line), then use 「一致方式」 (Match type) to choose prefix match (every page that starts with that path) or exact match (only the page with that exact path). You can't save if you have not selected at least one product or collection, or have not entered at least one URL path.

How do I set devices and a period?

For devices, choose 「すべてのデバイス」 (All devices), 「PCのみ」 (PC only), or 「モバイルのみ」 (Mobile only). A browser screen width of 749px or less counts as mobile, and 750px or more counts as PC, so wide tablets are treated as PCs.

On Basic and above, turn on 「表示期間を設定する」 (Set display period) to set a start date and time and an end date and time. Dates and times are entered in the time zone of the browser you use for the admin, and the display period on the list page is shown in Japan time (JST). If you work from outside Japan, watch out for the time difference. If you do not set a period, there is no time limit. The end date and time must be after the start. A popup past its end date and time is not delivered, even if it is active. If you downgrade to a plan without display periods, popups with a display period stop being delivered, and the list page shows 「プラン制限で停止中」 (Paused by plan limits).

How do I limit how often it's shown?

On Basic and above, turn on 「表示回数の上限を設定する」 (Set a display limit) to limit the number of times it is shown per session or in total (1 or more). The total count has no time window: it counts over the entire period the data is stored in that browser.

The order to check conditions in

  1. Check the page conditions onlyOpen one target page and one non-target page.
  2. Check the device conditionsCompare how it shows on a PC and a smartphone.
  3. Add the timingCheck the wait time or scroll position.
  4. Add the period and limitsAdd the limits last, and confirm the conditions under which it stops showing.