How do I show the address book on the account page?
- Check your customer account typeLegacy customer accounts and new customer accounts show the address book differently. The features and the information customers can save are the same.
- For legacy customer accounts, add the app blockIn the theme editor, open the customers/account template, click Add block, choose Apps, add 「配送先帳」 (Address book), and save.
- For new customer accounts, no setup is neededOn the Profile page of the customer account, 「配送先帳」 (Address book) appears automatically below the addresses section. You don't need to add a block in the theme editor.
- Check it on your storeLog in as a customer and confirm that 「配送先帳」 (Address book) appears on the account page (the Profile page with new customer accounts).
- The address book is shown only to logged-in customers. It isn't shown to visitors who aren't logged in.
- On stores on the Free plan, 「配送先帳のご利用にはStandard以上のプランが必要です。」 (The address book requires the Standard plan or higher.) appears, and the address book can't be used.
- The number of addresses each customer can save is set by 「配送先帳の上限件数」 (Address book limit) in settings (default 30).
How do customers save a recipient?
The 「配送先帳」 (Address book) on the account page shows the description 「ギフトの送り先などをあらかじめ登録しておくと、購入時にすぐ選べます。」 (Save gift recipients and other addresses ahead of time so you can choose them quickly when you buy.) and the number saved (n / limit).
- Choose 「＋ 配送先を登録する」 (+ Add an address)The entry form opens.
- Enter a label and the addressEnter a label (required, for example 「自宅」 (Home), 「実家」 (Parents' home), or 「○○様」 (Mr./Ms. [name])) and the same address fields as the cart form.
- Choose whether to make it the default, then saveUse 「既定の配送先にする」 (Set as default address) to make it the default. The first address becomes the default automatically.
| Action | Details |
|---|---|
| 「既定にする」 (Set as default) | There is always exactly one default. The default address is marked 「既定」 (Default). If the default address is deleted, the oldest address becomes the default. |
| 「編集」 (Edit) | Changes the saved details. |
| 「削除」 (Delete) | A confirmation appears: 「この配送先を削除しますか?過去の注文の配送先には影響しません。」 (Delete this address? It won't affect the addresses on past orders.) With new customer accounts, after choosing 「削除」 (Delete), choose 「削除する」 (Delete) or 「やめる」 (Cancel). |
When the limit is reached, 「登録上限(n件)に達しています。既存の配送先を削除してから登録してください。」 (You've reached the limit (n). Delete an existing address before adding a new one.) appears, and the add button is disabled.
How do customers import addresses from Shopify?
With legacy customer accounts, 「Shopifyの住所帳から取り込む」 (Import from Shopify addresses) lets customers choose addresses saved in their Shopify account and copy them into the address book, up to 50 at a time. The copy is one-way: changing the address book doesn't change the Shopify addresses. The address book for new customer accounts doesn't have this import.
- 「n件を取り込みました。」 (Imported n addresses.)
- 「n件は登録済みのためスキップしました。」 (Skipped n addresses that were already saved.)
- 「n件は日本の住所形式に合わないため取り込めませんでした。」 (Couldn't import n addresses because they don't match the Japanese address format.)
How is the address book used in the cart?
Logged-in customers see 「配送先帳から選ぶ」 (Choose from address book) in the cart block. When they select one or more addresses and choose 「この注文に追加」 (Add to this order), those addresses are added to this order's shipping addresses. Addresses already added are shown as 「追加済み」 (Added) and can't be selected. If the address book is empty, 「配送先帳に登録がありません。マイページから登録できます。」 (Your address book is empty. You can add addresses from your account page.) appears.
When adding a new address in the cart, customers can also save it to the address book with 「次回のために配送先帳に保存する」 (Save to address book for next time), which is checked by default.
What happens to past orders if the address book changes?
Address book entries are used as a copy of what they were at the time of the order. Editing or deleting them later doesn't change the addresses on past orders.