How do I add the block?
- Open the cart template in the theme editorClick 「テーマエディタを開く」 (Open theme editor) in the 「セットアップ」 (Setup) checklist on the Home page. Or, in the Shopify admin left menu, click Online Store to open the Themes page, then click "Edit theme" (shown as "Customize" on some screens) on your current theme to open the theme editor. (If your Shopify admin is in Japanese, this menu may briefly show as "Online Store" in English while the page loads.) From the selector at the top of the screen, choose Cart.
- Add the app blockIn a cart section, click Add block, choose Apps, and add 「配送先を分ける」 (Split shipping addresses). The list shows the block name 「配送先を分ける」, not the app name "MultiShip | Multiple Shipping Addresses".
- Review the block settings and saveThe settings are listed in the table below.
| Block setting | Description |
|---|---|
| 「テーマの『購入手続きへ』ボタンもこのアプリ経由にする」 (Route the theme's checkout button through this app too) | On by default. If you turn it off, buyers may be able to go to checkout without assigning addresses. |
This block only works on the cart page. Check that the selector at the top of the screen is set to Cart; it does not appear while the home page or a product page is open. Some themes do not allow app blocks in the cart items section. In that case, use Add block in the section with the subtotal and checkout button, or choose Apps from Add section.
The block appears when multiple shipping addresses is enabled in the app and the cart contains at least one target product. If the cart is empty, the feature is off, or there are no target products, the block itself doesn't appear.
What do buyers see?
Under the heading 「配送先を分ける」 (Split shipping addresses) and the description 「商品ごとに異なる住所へお届けできます。」 (We can deliver each item to a different address.), buyers see the following.
| Element | Description |
|---|---|
| List of target products | Each row has a 「配送先」 (Shipping address) dropdown for choosing an address such as ① or ②. Rows with nothing selected show 「配送先を選択してください」 (Please select a shipping address) in red. |
| 「登録した配送先」 (Registered addresses) | Shows each address's number (①, ②, and so on), name, and address, with 「編集」 (Edit) and 「削除」 (Delete). Numbers follow the order the addresses were added and are renumbered when one is deleted. |
| 「＋ 配送先を追加」 (+ Add address) | Opens the entry form. |
| 「配送先帳から選ぶ」 (Choose from address book) | Shown only to logged-in customers on the Standard plan and above. |
| Footer | Shows 「追加配送先1件につき送料 ¥n が加算されます」 (A shipping fee of ¥n is added per additional address), the extra shipping fee, the total (including extra shipping), the note 「チェックアウトの配送先欄には、配送先① の住所をご入力ください。」 (In the checkout shipping address field, enter the address for address ①.), and the 「ご購入手続きへ」 (Proceed to checkout) button. |
How do buyers add an address?
- Choose 「＋ 配送先を追加」 (+ Add address)The entry form opens.
- Enter the addressEnter last name, first name, postal code, prefecture, city, street address, building and room number (optional), and phone number.
- SaveThe address is added to 「登録した配送先」 (Registered addresses) with a number.
On the Standard plan and above, logged-in customers see the checkbox 「次回のために配送先帳に保存する」 (Save to address book for next time). It's checked by default. When the number of addresses reaches the limit, 「配送先は最大 n 件まで登録できます。」 (You can add up to n addresses.) appears.
| Check | Message shown |
|---|---|
| Required field is empty | 「○○を入力してください。」 (Please enter [field].) |
| Postal code | 「郵便番号は7桁の数字で入力してください(例:530-0001)。」 (Enter a 7-digit postal code, for example 530-0001.) Full-width digits and the presence or absence of a hyphen are normalized automatically. |
| Phone number | 「電話番号は0から始まる10〜11桁の数字で入力してください(例:090-1234-5678)。」 (Enter a 10- or 11-digit phone number starting with 0, for example 090-1234-5678.) |
| Length | Last and first names up to 60 characters, city up to 120 characters, and street address and building name up to 180 characters. |
When a buyer deletes an address, a confirmation appears: 「この配送先を削除しますか?この配送先に割り当てた商品は未割り当てに戻ります。」 (Delete this address? Items assigned to it will become unassigned.)
How do buyers send the same item to different addresses?
In an item's row, choose 「数量を分けて別の住所に送る」 (Split quantity across addresses) to create several rows, each with a quantity and an address. Use 「配送先を追加して分ける」 (Add an address and split) to add a row, 「この行を削除」 (Remove this row) to remove one, and 「数量分割をやめる」 (Stop splitting quantity) to go back.
- If some of the quantity is unassigned, 「残り n 個」 (n left) appears.
- If more is assigned than the cart quantity, 「カートの数量(n個)を超えています」 (Exceeds the cart quantity (n)) appears, and the buyer can't continue.
What happens after the buyer clicks 「ご購入手続きへ」 (Proceed to checkout)
When the buyer clicks 「ご購入手続きへ」 (Proceed to checkout), the assignments are saved, the product 「追加配送先の送料」 (Additional address shipping fee) is added to the cart with a quantity equal to the number of addresses used minus 1, and the buyer is taken to Shopify checkout. At checkout, the buyer enters the address for address ①.
- If any item is unassigned or there are no addresses, and the setting is 「チェックアウトへ進めない」 (Block checkout), 「ご購入手続きへ」 (Proceed to checkout) can't be clicked and 「配送先が未選択の商品があります」 (Some items have no shipping address selected) appears. Clicking the theme's own checkout button is also stopped, and the page scrolls to the block.
- If the cart contents changed in the meantime, 「カートの内容が変更されました。ページを再読み込みします。」 (Your cart has changed. The page will reload.) appears.
About the extra shipping product 「追加配送先の送料」 (Additional address shipping fee)
For each address from the second one on, the amount set in 「追加配送先1件あたりの追加送料」 (Extra shipping fee per additional address) is added (default ¥800). This fee goes into the cart as the product 「追加配送先の送料」 (Additional address shipping fee), which the app creates automatically, and is moved into each order's shipping cost when the order is split.
The app manages this product. Saving your settings creates the product and syncs its price. It's created as a non-taxable product with no inventory tracking that doesn't require shipping.
Because of how it's added to the cart, the product must be published to the Online Store, and the app can't unpublish it. As a result, it also appears in your store's collection lists and search results. We recommend excluding it from your theme's collection lists and search (exclude it by the tag multiship-surcharge, or hide it with the Search & Discovery app). The app adds these tags (multiship and multiship-surcharge) automatically when it creates the product. If you delete the tags, they won't be added back automatically, so don't delete them.
FAQ
How many times does the buyer pay at checkout?
Once. The app automatically creates the order for each address after payment.
Whose address goes in the checkout shipping address field?
Enter the address for address ①. Each split order automatically gets the address registered in the cart.