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Setup, features, plans and troubleshooting, in that order.

About this app

MultiShip is a Shopify app that lets buyers send items to different addresses from the cart page, either item by item or by splitting the quantity of the same item. Because a Shopify order can have only one shipping address, after the buyer completes a single checkout, the app automatically creates one order per address and automatically cancels the original order. On the Standard plan and above, logged-in customers can also save recipients on their account page in the 「配送先帳」 (Address book). The admin and storefront are in Japanese only, and addresses use the Japanese format.

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What to include when you contact us

  • Shopify store URL
  • Contact name
  • App version (if applicable)
  • What happened
  • Date and time it happened
  • Your environment
  • What you would like us to do
  • Affected order numbers (original order and split orders)
  • Your current plan